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Refund / Cancellation Policy

Home » Refunds/Cancellations

Refund

Eligibility for Refunds

refunds are provided only under the following circumstances:

  • If the service is not delivered as promised due to an issue on our end.
  • If a technical issue prevents you from using the service and it cannot be resolved within a reasonable time.
  • If the request for a refund is made within the eligible timeframe specified for each service.

Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Change of mind after the service has been delivered or accessed.
  • Failure to provide accurate or complete information required for the service.
  • Breach of our Terms and Conditions by the user.
  • Any third-party service fees, if applicable.

Refund Process

  • Refund requests must be initiated by contacting support@neartome.net with your order or service details.
  • Refunds, if approved, will be processed within 7-10 business days and credited to your original payment method.

Cancellation Policy

Service Cancellation by User

  • You may request to cancel a service prior to its scheduled start or execution.
  • Cancellation requests must be sent to support@neartome.net with the service details.

Cancellation by Neartome.net

We reserve the right to cancel a service under the following circumstances:

  • If the user violates our Terms and Conditions.
  • If unforeseen circumstances prevent us from delivering the service.
  • If payment for the service is not received or processed successfully.

In such cases, users will be notified, and refunds (if applicable) will be processed as per our Refund Policy.

Timeline for Refunds and Cancellations

  • Refund Requests: Must be made within 14 days of the service delivery date.
  • Cancellation Requests: Must be made at least 24 hours before the service execution or scheduled delivery.

Exceptions

Certain services offered on neartome.net may have specific refund or cancellation terms. These terms will be communicated at the time of purchase or booking.

Contact Us

For any questions regarding refunds or cancellations, please contact us at:

Email: support@neartome.net
Phone: +91 73993 04545
Address: Smartscripts Private Limited, Pune: 402, Olympia Phase 1, Mumbai-Bangalore Highway, Baner, Pune, Maharashtra, 411045, India

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